Returns & Exchanges

At Minilova, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we're here to help.

If your item doesn't fit your child quite right, we offer easy size exchanges on most products.

• Please email us at hello@minilova.com within 3 days of delivery.
• Items must be unused, unwashed, and returned in their original packaging with all tags intact.
• Only one-time size exchange is allowed per order.
• Items purchased during a sale are not eligible for exchange or return unless they arrive damaged or incorrect.
• Items purchased with redeeming store credit are not eligible for exchange or returns.
• Items which go out of stock from the website after your purchase (rare case) will not be eligible for exchange.

How to Exchange: Email us with your order number and the size you'd like to exchange. We will guide you through the next steps.

Shipping for Exchanges: We will initiate a reverse pickup for you upon receiving your email. Once we receive the original item, we'll send out the new size within 7-10 business days.

Not quite what you expected? That's okay!

We accept returns for store credit, so you can find
something that's just right for your little one.

• You may request for a refund within 3 days of receiving your order.
• Please email us at hello@minilova.com with your order details.
• Items must be unused, unwashed, and returned in their original packaging with all tags intact.
• Proof of purchase (order number or receipt) must be provided.
• Once return is approved by our team, we will arrange reverse pickup and issue a store credit note for the product value minus INR 300 (Processing, handling and original shipping fee, reverse shipping fee charges) within 5-7 business days.
• Items purchased during a sale are not eligible for exchange or return unless they arrive damaged or incorrect.
• Items purchased with redeeming store credit are not eligible for exchange or returns.

How to Return: Email us with your order number within 3 days of receiving the order. We will guide you through the next steps.

Shipping for Returns: We will initiate a reverse pickup for you upon receiving your email. Once we receive the original item, we'll refund as store credit (minus INR 300 - packaging/shipping charges) within 5-7 business days. 

If you receive a damaged or defective item, please contact us immediately within 48 hours with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you, including return shipping.